After placing your order, you’ll receive a confirmation email to let you know we've received it.

Once your order is ready to ship, we'll send another email with your tracking information. Please note that shipping fees are non-refundable if you decide to return your order.

RETURNS AND EXCHANGES

Your Legal Rights
When you buy goods from our business, you have numerous rights as a consumer according to the law. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or not as described.

Our Policy
In addition to your legal rights, we offer a return policy that lets you return goods if you are not satisfied with your purchase. However, the following conditions apply:

1. Issue with your Order: If there is an issue with your order, we are here to help! In the rare event that your artwork has been received damaged, please notify us within 48 hours of delivery. Send photos of the damages to us at studio@adeche.com.
2. Art Prints: You have the right to return art prints within 14 days of delivery. However, to be eligible for a return, your item must be unhandled and returned in its original packaging. If returned prints are deemed unfit upon inspection for any reason, we reserve the right to deny a refund.
3. Original Artwork: Please note that all purchases of original artwork are final and not eligible for return or refund.

This policy is in addition to your legal rights. Please remember, when returning goods, proof of purchase must be included with your return.

Yes, we ship worldwide! Shipping costs will be applied and displayed at checkout.

*Please note that some products are available only in the US. Check the product descriptions for details before making a purchase.

All prints are custom printed on demand. Please allow up to 10 business days for printing, packing, and shipping.

For original paintings, allow up to 10 business days for preparation and packaging before shipment.

Items listed as "pre-order" are not currently in stock. The arrival date of these products can vary, and processing may take additional time.

Please allow 2 - 4 weeks for shipping unless otherwise specified in the item description. Once your item ships, we will send you a tracking link via email.

Our Holographic prints are available for pre-order outside the US and Canada. If you live outside of this region, please allow up to 6 weeks for delivery as we prepare your unique artwork with care.

Please note we are not liable for any packages lost or misplaced in transit by carrier. Once your package has been dropped off/picked up by carrier, we are not held accountable for the events that take place after. Please contact shipping carrier to initiate a missing mail search request. 

*No refunds will be issued if a package is lost or misplaced in transit.*

Our studio is operated in England and is not liable for import fees on any products purchased. This includes but is not limited to the commissioning of a custom piece, originals and merchandise.

We send all US orders via Spirit Printing Services who operate in the US.

Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country. Some countries charge import taxes while others do not. The customs agency will notify the recipient either by mail, phone, or email to pay these charges so that the shipment can continue to its destination. 

It is the responsibility of the customer to pay any duties, value-added tax, or other similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us. Provided that the product is in its original condition, we will refund you the cost of your purchase (minus the costs of shipping to your country).

Items are declared at purchase value for exporting and under no circumstance will documents be falsified.

Visit our custom paintings page here for more information on how to commission your very own painting!

We specialise in creating custom pieces inspired by African mythology, folklore, and culture.

Rights to artwork remain the sole property of Adeche Atelier including after purchase. This includes the purchase of originals, commissions, prints, and current and/or future reproductions of any kind. The purchase of any item, original or otherwise, does not grant the customer permission to mint the piece into an NFT, print and distribute it in any form, or reproduce it in any way by means of profit and/or otherwise.

Collectors may not reproduce the artwork in any way without express written permission from the artist. Posting images of the items purchased on social media are always welcome and does not breach this clause

We are not liable for goods once they are in the possession of the collector. It is not our duty to refund, exchange, replace, or compensate by any means for the damage of products that have been mishandled by customers. For example: smudging fingerprints on the white border, tearing art prints, damaging works, etc.

As guaranteed under consumer protections, compensation for damage is due if/when damaged products are received when impacted by postal services and/or faulty merchandise has been dispatched.

Please read the product descriptions thoroughly and carefully. It is not our duty to compensate customers who do not read the information provided in the product description prior to purchase. All art prints come with borders that are included in the final size of the listing.